Sector regulator TRAI on Tuesday directed telecom operators to “instantly” allow port out SMS facility for all cell customers requiring it, no matter worth of their tariff provide, vouchers, or plans.
The Telecom Regulatory Authority of India (TRAI) took a robust word of telecom service firms not offering outgoing SMS facility in sure pay as you go vouchers.
TRAI mentioned within the latest previous it has acquired complaints from subscribers over their lack of ability to ship SMS on brief code 1900 specified for UPC (Distinctive Porting Code) era, for availing cell quantity portabliity facility regardless of having adequate stability of their pay as you go accounts.
“Now subsequently the authority…directs all entry service suppliers to allow, with fast impact, for all cell subscribers, each pay as you go and postpaid, requesting for a novel porting code, the ability to ship SMS on brief code 1900, so as to train their proper to avail porting facility in accordance with the Telecommunication Cell Quantity Portability Laws, 2009…no matter the worth of the tariff provide/vouchers,” TRAI mentioned in its path.
The regulator mentioned that the observe of non-provision of the ability of sending MNP associated SMS in sure pre paid vouchers/plans is a “contravention” of the provisions of laws “because it takes away the shoppers” proper, offered for within the laws to avail cell quantity portability (MNP) facility”.