Telenor Companions With Google Cloud to Digitalise Its World Operations


Telenor and Alphabet’s Google Cloud have shaped a partnership to digitalise the Norwegian telecom firm’s international operations and are exploring methods to collectively supply providers to clients, the 2 firms mentioned on Monday.

The corporations is not going to solely use Google Cloud’s providers to spice up Telenor’s personal IT and community, but additionally collaborate to offer Telenor’s clients with digital instruments, their respective chief executives instructed Reuters.

Oslo-based Telenor serves 172 million clients with roughly half its income generated in Asia and half within the Nordics.

The digitalisation mission will imply an enormous transformation for Telenor, however can be a part of its ambition to search out new income streams, Telenor’s CEO Sigve Brekke mentioned.

“I feel the longer term for telcos is to maneuver past connectivity, and to create worth on high of connecting clients,” he mentioned.

With networks more and more reliant on software program, Telenor must construct a cloud-based enterprise, and Google’s talents in offering information administration information, machine studying and synthetic intelligence make it an excellent match, Brekke added.

“To digitalise our operation is to make it smoother,” Brekke mentioned. “You may predict outages earlier than they occur… while you’re displacing a few of your backend processes, you’ll be able to easy out buyer experiences and make them higher.”

Digitalising the core operations of a telecommunications firm as giant as Telenor is new to Google Cloud and so are the joint buyer choices, mentioned Thomas Kurian, CEO at Google Cloud.

Among the many first providers the 2 envisage offering collectively is a platform to assist small- and medium-sized enterprises (SMEs) rework to digital operations.

“This not nearly optimising information centres and shifting information centres to the cloud,” Kurian mentioned.

“The work that we’re doing with SMEs…we aren’t simply providing as a know-how provider, however constructing a joint providing to a buyer section.”

© Thomson Reuters 2021


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